Head of Cyber Security and Risk

Australian Financial Complaints Authority Limited
Melbourne VIC | Full Time

Company

The Australian Financial Complaints Authority (AFCA) is Australia’s independent financial ombudsman, providing free and fair dispute resolution services for consumers and small businesses. Operating at national scale, it plays a critical role in maintaining trust and accountability across the financial services sector. The organisation works closely with regulators, government, and industry to improve standards and reduce disputes. Its culture is values-driven, inclusive, and focused on fairness and public service impact.

About Job

This senior leadership role defines and oversees enterprise cyber security and cyber risk management across the organisation. It leads cyber operations, incident response governance, security assurance, and third-party risk oversight while embedding security by design across systems and services. The role also provides executive and board-level advisory on cyber risk, regulatory obligations, and investment decisions. It ensures strong alignment between cyber resilience, operational risk, and organisational trust.

About You

You bring significant senior cyber security leadership experience in complex, regulated environments with strong expertise in cyber risk, governance, and incident management. You are confident advising executives and boards on technical and strategic risk matters. You have experience managing security operations, vendors, and assurance frameworks. Strong communication, calm leadership, and the ability to operate under high-impact cyber scenarios are essential.

Apply Direct

Apply via AFCA careers portal